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Appointments

diary_appointmentAppointments can be made for both our surgeries by either calling into the surgery or by telephone call. Our same day appointments are released at 8am, these are on a first come first serve basis. You may also send an email to the surgery to ask about appointments. Please only do this for non-urgent appointments.

There is no restriction (within our opening hours) about when you can contact us.

We also offer appointments for full time workers on Saturdays at our Shady Lane Surgery, these appointments are pre-bookable.

Practice Nurses & ANP (Advanced Nurse Practitioners)

In a number of cases it might be worth considering an appointment with a practice nurse or ANP rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly. ANPs are prepared with advanced clinical knowledge and skills in the Practice of nursing. ANPs are able to prescribe and refer patients.

Using Email to Contact the Surgery

We are happy for you to contact us by email to ask about appointment availability. However do not use this method to ask for an urgent appointment or home visit as it may be the next day before you get a reply. You should be careful about discussing confidential information in an e-mail.

The practice will not discuss any confidential information in emails back to you because of confidentiality issues.

Our email address is oaks.web@nhs.net

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. 

 
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